At mg108, the enjoyment of gaming should come hand in hand with responsibility. We provide control tools, practical guidance, and ongoing support so every member can enjoy a healthy gaming experience without disrupting daily life.
Online gambling, when done responsibly, is a form of entertainment like any other recreational activity. mg108 believes every member deserves an enjoyable gaming experience — but only when it is done within one's means and with full self-awareness.
Problem gambling is real and can happen to anyone regardless of background or income. Early signs are often overlooked because they develop gradually. That is why mg108 provides a range of self-control tools you can use at any time, without waiting for things to get worse.
Our approach is not just about providing technical controls — we also want to build awareness among members about the importance of setting clear boundaries before starting a gaming session. With the right knowledge and the right tools, every session at mg108 can remain a positive and enjoyable experience.
Mg108 also conducts active monitoring of gaming patterns. Should we detect a significant change in a member's playing behaviour — such as a sudden increase in wagering amounts or excessively long sessions — our team will proactively reach out to that member to offer appropriate assistance and support information.
All mg108 members are encouraged to take a moment periodically to reassess their gaming habits. Simple questions such as "Am I playing for fun or to relieve stress?" can be a useful starting point. Responsible gaming begins with honesty with yourself.
Providing deposit limit, time limit, and self-timeout tools that can be activated at any time
Not allowing any individual under 18 years of age to register or use the platform
Monitoring play patterns and reaching out to members who show signs of concern
Not using manipulative techniques or pressuring members to continue playing after they have expressed their intention to stop
Honouring self-exclusion requests and processing them within 24 hours
Providing easy access to help resources and independent support organisations
Six control tools built into the mg108 platform — all free and accessible directly through your account.
Set the maximum amount you can deposit into your account per day or per week. This limit takes effect immediately and can be reduced at any time — increasing the limit requires a 7-day cooling-off period.
Restrict your gaming session duration to a number of hours you set yourself. The system will remind you when you are approaching the limit, and automatically end the session once the limit is reached.
Set the maximum loss amount you are willing to absorb within a given period. Once this limit is reached, the system will block further wagering until the natural limit period expires, protecting your funds.
Take a short break from the platform for 24 hours, 7 days, or 30 days as needed. During the break period, all access to games will be blocked even if you attempt to log in from another device.
A stricter option for members who feel they need a longer break. Self-exclusion can be set for 6 months to 5 years. During this period, no promotions, emails, or gaming notifications will be sent to you.
View your complete record of gaming sessions, total wagering, and transaction history through the account dashboard. This full transparency helps you make a more accurate assessment of your own gaming patterns.
The mg108 control dashboard shows your current usage against the limits you have set — so you always stay aware of where you stand.
Identifying warning signs early is the single most important first step. If you or someone you care about is showing any of the following signs, seek help immediately.
Using savings, borrowing money, or sacrificing basic necessities such as bills and food just to keep playing.
Continuing to play in hopes of winning back lost money — this behaviour often leads to even greater losses.
Work, family, or social relationships begin to suffer because too much time is spent on online gambling activities.
Using gambling as a way to cope with stress, anxiety, depression, or other negative feelings in daily life.
Lying to a partner, family, or friends about how much time or money has been spent on gambling.
Repeatedly trying to stop or cut back on gambling but failing; feeling restless or irritable when not playing.
Answer the following questions honestly. If more than three answers are "Yes", you are encouraged to speak with someone you trust or contact an available helpline.
Have you ever played longer than you planned, even after deciding to stop at a certain time?
Have you ever felt the need to hide from family how much time or money you've spent on gambling?
Have you ever borrowed money or sold belongings to fund your gambling?
Do you feel restless, irritable, or uneasy when you try to cut back or stop gambling?
Have financial problems caused by gambling ever led to conflict in your relationships with family or friends?
Do you frequently think about gambling — planning your next session or figuring out ways to get more money to play?
Asking for help is a sign of strength, not weakness. mg108 partners with multiple support channels to ensure every member who needs assistance can access it easily and without shame.
Our support team is ready to help you activate self-control tools or discuss exclusion options. Contact us via live chat or the platform's support email.
Log in to your account, go to the self-control settings, and select the appropriate exclusion period. The process takes less than 2 minutes and takes effect within 24 hours.
Trained counsellors can help you understand and manage problematic gambling behaviour. Government hospitals across Malaysia offer mental health counselling services free of charge or at a subsidised rate.
All self-control tools can be accessed directly through your mg108 account. There is no need to contact support to activate basic controls.
Log in to your mg108 account using your registered username and password.
Click on the profile icon at the top right corner, then select "Settings" or "Self-Control" from the menu.
Choose the limit you want to set — deposit, time, loss, timeout, or full self-exclusion.
Enter your desired limit value and confirm. Limit reductions take effect immediately; increases require a 7-day waiting period.